Privacy Policy for contragaragedoors.ca
Last Updated: August 11, 2025
At Contra Garage Doors, accessible from https://contragaragedoors.ca, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
By using our website or providing your personal information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information:
Name, phone number, email address, physical address, and any details you provide when requesting a quote, booking a service, or contacting us.
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Non-Personal Information:
Browser type, IP address, pages visited, time spent on our site, and other data collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
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Service Delivery – To respond to inquiries, provide garage door services, and schedule appointments.
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Customer Support – To handle requests, complaints, and feedback.
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Marketing and Promotions – To send you offers and updates only with your consent, in accordance with CASL.
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Website Improvement – To analyze traffic and improve user experience.
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Legal Compliance – To meet legal and regulatory requirements.
3. CASL Compliance – Email and SMS
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We will only send you commercial emails or text messages if we have your express or implied consent.
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All marketing communications will clearly identify our business, include our contact details, and provide an easy way to unsubscribe.
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If you unsubscribe, we will remove you from our mailing list within 10 business days as required by CASL.
4. Sharing Your Information
We will not sell or rent your personal information to third parties.
We may share your information with:
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Service Providers – Trusted third parties who help us operate our business (e.g., IT support, payment processors).
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Legal Authorities – When required by law or court order.
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Business Transfers – In case of a merger, sale, or acquisition.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website usage.
You can disable cookies in your browser settings, but this may affect some site features.
6. Data Security
We take reasonable technical, administrative, and physical measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights Under PIPEDA
You have the right to:
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Request access to the personal information we hold about you.
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Request corrections to any inaccurate or incomplete information.
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Withdraw your consent for marketing communications at any time.
To exercise your rights, contact us (see Section 10).
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:
Contra Garage Doors
📧 Email: contraandco@gmail.com
📞 Phone: (647) 203-3848
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.